Mazda one of Germany's top Brands for Customer Satisfaction on latest J.D. Power Survey





- Mazda MX-5 and Mazda6 ranked first, Mazda3 and Premacy second, in their segments
- Mazda6 scored highest of all models surveyed
- Mazda ranked ahead of all luxury brands for customer satisfaction


Once again this year, Mazda ranked among the top three brands in Germany on the J.D. Power customer satisfaction index. The study results are based on replies from 22,000 Germans - who own cars two years old or newer - about things like vehicle appeal, reliability, ownership costs and dealer service satisfaction.


The results make Mazda one of the top ranked nameplates in Germany, with several individual Mazda models leading their categories. In the CD-segment, Mazda6 ranked first with 861 points, which is the highest score of any vehicle surveyed, regardless of segment. The Mazda MX-5 strengthened its reputation as one of world's best loved roadsters by taking first place in the survey's sports car category. Mazda also booked two important second place rankings - Mazda3 in the compact car segment and Mazda Premacy in the van category.


These model results helped Mazda to a strong third place on the overall list of brands in Germany for customer satisfaction, with 834 points. This result is much higher than the average of 795 points (28 brands were surveyed) and places Mazda ahead of all luxury car brands in Germany.